Dubai · Middle East · Global Delivery
Building Intelligent Customer Experiences with CRM, Data & AI
We help businesses transform customer experiences, automate operations and build intelligent digital solutions using Salesforce, Agentforce, Data Cloud and connected enterprise systems.
Agentforce & AI
From Salesforce Automation to Agentic Business
We help organizations move beyond traditional CRM automation by introducing AI agents that understand context, access enterprise data and take meaningful business actions. Our Salesforce AI capabilities span Agentforce, Data Cloud, MuleSoft and enterprise integrations, enabling intelligent experiences across sales, service and operational processes.
Agentforce
- Customer service agents
- Sales assistants
- Employee productivity agents
- Custom business agents
Data 360 (Data Cloud)
- Unified customer data
- Real-time context
- AI-ready enterprise information
- Analytics & insights
Enterprise Integration
- ERP and finance systems
- Legacy applications
- External APIs
- MuleSoft & API-led connectivity
Intelligent Automation
- Intelligent workflows
- Human + AI operating models
- Business process automation
Services
Full-Spectrum Salesforce Engineering
Implementation Services
Salesforce product implementation across Sales, Service, Revenue and Experience Cloud. Data migration and integration with legacy applications, plus customization that automates business processes beyond what native features can achieve.
Integration Services
End-to-end integration of Salesforce with your enterprise applications: integration design, development, component testing and deployment. Specialists in MuleSoft and API-led connectivity, including AppExchange-published adaptors.
Agentforce & AI
Design and implementation of AI agents for sales, service and enterprise processes, built on Agentforce and Data Cloud and grounded in your enterprise data.
Product Development Outsourcing
Product development for ISVs targeting AppExchange: Force.com connectors for legacy apps, packaging, security review assistance and AppExchange listing support, through to production rollout.
Managed Services
Implementation and ongoing management of standard Salesforce and AppExchange solutions in your production org, plus custom development to close gaps between out-of-the-box functionality and business requirements.
Salesforce Consulting & Customization
Strategic and technical guidance across your Salesforce journey: overcoming CRM challenges such as low sales productivity and performance issues, with customization for needs standard features can’t address.
Data & Analytics
Data + Salesforce = Unified Intelligence
A seamless 360° view of customers, operations and financials, on AI-ready foundations.
Unified Reporting
Real-time pipeline health across Sales, Finance and Ops.
Customer 360 & Lead-to-Cash
Full visibility from CRM to invoice, across systems.
M&A & Data Migration
Consolidation strategy and master data management.
Predictive Analytics
Sales forecasting, churn risk and behavior patterns.
AI Enablement
Salesforce records enriched with external signals.
Agentforce & GenAI Automation
Repetitive CRM tasks, guided flows, generated content and decision intelligence.
BI & data stack: Power BI · Tableau · Looker · CRM Analytics · Snowflake · Databricks · BigQuery · Fivetran · Azure Data Factory, integrated with Data Cloud, CPQ, Experience Cloud and external APIs via MuleSoft & Workato.
Platform
Salesforce Products We Work With
Sectors & Functions
Tailored Solutions for Every Sector and Function
Delivery experience across more than fifteen industries and business functions.
Leadership
The Founders
Three co-founders with 70+ combined years in IT and 50+ on the Salesforce platform.
Ajay Deewan
Entrepreneur and founder of multiple IT companies. Builder of a thriving Salesforce community ecosystem.
Smita Pandey
Specialist in large enterprises and the healthcare domain. Community co-leader and speaker.
Amit Jain
Specialist in ISV implementations and the BFSI domain. Community speaker and organizer.
Global Presence
Built Globally. Present Locally.
Thinkvibes combines deep Salesforce engineering experience with a growing presence in the Middle East. Through our Dubai presence, we work closely with regional organizations while leveraging our broader delivery capability for architecture, implementation, integration and managed services.
Dubai, UAE
Customer engagement, partnerships and consulting
India Delivery Center
Architecture, engineering, implementation and managed services
Why Thinkvibes
Why Choose Us
Client Language
Clear, jargon-free communication between your vision and our technical execution.
Attitude
A proactive, solution-first mindset that prioritizes your business goals.
Fair & Honest
Transparent pricing, realistic timelines, zero hidden clauses.
Robust Dev Processes
Enterprise-grade workflows and rigorous testing for scalable, secure software.